Privacy Policy for Super12Line

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Effective Date: [01/01/2026]

Super12line ("Company," "we," "our," or "us") operates a transportation network service in the Commonwealth of Massachusetts. This Privacy Policy explains how we collect, use, store, and protect information when you use the Super12line mobile application (App ID: com.super12line.rider) and related services.

By using our services, you agree to the practices described in this Privacy Policy.

When creating an account, we may collect:

• Full name
   
• Email address
   
• Phone number
   
• Profile photo (if provided)
   

When a ride is active, we collect precise GPS location data to:

• Match riders and drivers
   
• Provide navigation
   
• Calculate fares
   
• Maintain trip records
   
• Improve safety and fraud prevention
   

Location tracking occurs only while the app is in use for ride services.

We collect and store:

• Pickup and drop-off locations
   
• Trip timestamps
   
• Route information
   
• Trip duration and distance
   
• User and driver IDs
   

Payments are processed securely through Stripe.
Super12line does not store full credit card numbers.

Stripe may collect and process payment data according to its own Privacy Policy.

We may collect:

• Device type
   
• Operating system
   
• App version
   
• Crash reports
   
• Push notification tokens (via Expo)
   

We use information to:

• Provide ride services
   
• Process payments
   
• Send ride confirmations and receipts
   
• Send push notifications (ride status updates)
   
• Improve app functionality
   
• Detect fraud and prevent misuse
   
• Comply with legal obligations
   

We do not sell personal data.

We only share data:

• Between riders and drivers as necessary for a ride
   
• With Stripe for payment processing
   
• With service providers (e.g., Replit hosting infrastructure)
   
• If required by law, subpoena, or regulatory authority
   

We do not sell, rent, or trade personal data.

Active account data is stored while your account remains active.

If you request deletion:

• Your account will be deactivated
   
• Personally identifiable information will be removed where legally permitted
   
• Certain trip and transaction records may be archived for up to 7 years to comply with Massachusetts legal, insurance, tax, and transportation regulations
   

Archived data is securely stored and not used for marketing purposes.

We implement commercially reasonable safeguards including:

• Encrypted payment processing (via Stripe)
   
• Secure hosting infrastructure (Replit platform)
   
• Access controls
   
• Restricted administrative permissions
   

However, no system is 100% secure.

You may:

• Request access to your personal data
   
• Request correction of inaccurate information
   
• Request deletion of your account
   
• Withdraw consent for certain communications
   

To exercise your rights, contact:

[Insert Official Support Email]

We use Expo push notifications to send:

• Ride confirmations
   
• Driver arrival updates
   
• Trip status updates
   

You may disable notifications in your device settings.

Super12line services are not intended for individuals under 18. We do not knowingly collect data from minors.

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Super12line
Commonwealth of Massachusetts
Email: [info@super12line.com]
Website: https://super12line.com